Refund and Returns Policy

Overview

Welcome to FRAGWORLD (referred to as “we”, “our”, “us”).
By visiting our website or making a purchase, you agree to the following Terms & Conditions.
Please read them carefully before placing an order.

General Information

• The website www.fragworldperfume.com and all its content are owned and operated by FRAGWORLD Perfume Company.
• By accessing or using this website, you agree to comply with these Terms & Conditions and all applicable laws.

Products & Descriptions

• We strive to display accurate product information including descriptions, images, and prices.
• However, minor variations in packaging, color, or fragrance may occur due to manufacturing or lighting conditions.
• All perfumes are authentically blended and tested to ensure quality and performance.

Pricing & Payments

• All prices listed on our website are in Indian Rupees (INR) and inclusive of applicable taxes.
• We reserve the right to change prices at any time without prior notice.
• Payment can be made via UPI, Debit/Credit Card, Net Banking,

Orders & Cancellations

• Orders can be cancelled only before dispatch. Once shipped, cancellation is not possible.
• FRAGWORLD reserves the right to refuse or cancel any order due to incorrect pricing, stock unavailability, or suspected fraud.

Shipping & Delivery

• Orders are usually dispatched within 24–48 working hours.
• Delivery timelines vary between 3–10 working days, depending on location.
• FRAGWORLD is not responsible for delays caused by courier partners or unforeseen circumstances.

Returns & Refunds

• Returns are accepted only in case of damaged, defective, or wrong products received.
• Perfumes that are opened, used, or unsealed are not eligible for return due to hygiene reasons.
• Refunds are processed within 7–10 business days after quality verification.

(Refer to our Refund Policy for complete information.)

Intellectual Property

• All brand names, logos, content, images, and product designs on this site are the intellectual property of FRAGWORLD.
• Reproduction, copying, or redistribution without permission is strictly prohibited.

Privacy & Data Protection

• Your personal information is used only for order processing and customer service.
• We do not sell, rent, or share customer data with third parties.
(See our Privacy Policy for more details.)

Limitation of Liability

• FRAGWORLD will not be held responsible for any indirect, incidental, or consequential damages arising from product misuse or allergic reactions.
• Customers are advised to perform a patch test before using any perfume.

Governing Law

• These Terms & Conditions are governed by and construed in accordance with the laws of India.
• Any disputes shall be subject to the exclusive jurisdiction of the courts of India.

Contact Us

For any questions regarding our Terms & Conditions, please contact:
📧 support@fragworldperfume.com
📞 +91-8789839457
🌐 www.fragworldperfume.com


FRAGWORLD — Crafting Fragrances with Integrity, Elegance & Trust.