Privacy Policy

At FRAGWORLD, your privacy is extremely important to us.
This Privacy Policy describes how we collect, use, protect, and handle your personal information when you visit our website, make a purchase, or interact with us online or offline.

By using our website (www.fragworldperfume.com), you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

a. Personal Information

When you place an order or register on our website, we may collect:
• Full Name
• Shipping & Billing Address
• Phone Number
• Email Address
• Payment Information (UPI, card details, etc.)

b. Non-Personal Information

We may also collect:
• Browser type, device type, and operating system
• IP address and location (approximate)
• Website usage data (pages visited, time spent, etc.)

This helps us improve user experience and site performance.

How We Use Your Information

We use your information to:
• Process and deliver your orders
• Send order updates, tracking info, and customer support responses
• Improve our website, services, and fragrance collections
• Notify you about new launches, offers, or discounts (only with your consent)
• Prevent fraudulent transactions and ensure secure shopping.

Data Protection & Security

We take your data security very seriously.
Your personal and payment information is protected through:
• SSL encryption (Secure Socket Layer)
• Secure payment gateways (Razorpay / Cashfree / Paytm, etc.)
• Limited internal access to sensitive data

We never store your complete payment card details on our servers.

Sharing of Information

We respect your privacy — we never sell, trade, or rent your personal information.

We may share limited data only with:
• Trusted courier partners (for delivery)
• Payment processors (for transactions)
• IT/service providers (for website maintenance)

All third parties follow strict confidentiality and data protection agreements.

Cookies

Our website uses “cookies” to improve your browsing experience.
Cookies help us:
• Remember your preferences
• Track your cart and previous visits
• Offer personalized recommendations

You can disable cookies in your browser settings, but some features may not work properly without them.

Your Rights

You have the right to:
• Access, correct, or delete your personal data
• Withdraw marketing consent anytime
• Request information on how your data is used

To do so, contact us at:
📧 support@fragworldperfume.com

Third-Party Links

Our website may contain links to other websites or social media pages.
FRAGWORLD is not responsible for the privacy practices of these third-party sites.

Updates to This Policy

FRAGWORLD may update this Privacy Policy occasionally.
All updates will be posted on this page with a new effective date.
Please review it periodically for the latest information.

Contact Us

If you have any questions or concerns about our Privacy Policy, feel free to contact us:
📧 support@fragworldperfume.com
📞 +91-8789839457
🌐 www.fragworldperfume.com